Question! Have you ever gone to a seminar, read a book or article, watched a video and discovered some great marketing ideas that you believe could help you grow your business? I’m sure your answer is yes.

How many of those great ideas have you IMPLEMENTED? For many of you, a lack of good ideas is not the problem; it’s a lack of focus and commitment to IMPLEMENT your ideas.

Often you know what to do, but you may not know what to do first or how to get started. Other times we get distracted by the latest “shiny object” before we IMPLEMENT the ideas we already have. So we start a lot of projects, but they don’t get completed.

Here are three steps to help you get things done.


Select one and only one project to work on at a time. Failure is usually a result of trying to IMPLEMENT too many good ideas at the same time.


Work with an accountability partner. Like a Marketing Coach. 🙂


Make a commitment to starting and completing your project in a specific length of time.

If you have marketing ideas rolling around in your head that you just can’t seem to get implement, call me I can help.

Call  (204) 783-6342

More and more businesses are using videos to promote their products and services. And why not? Video marketing is a highly effective and efficient online marketing strategy.

Most people would rather watch a video than read texts. Four times as many customers would rather watch a video about a product than reading about it.

By the end of 2017, it’s predicted that online video will account for 74% of all online traffic. Did you know YouTube is the second most used search engine behind only Google? Does your company have videos on YouTube?

Integrating Video Marketing into Your Online Marketing

In the age of Digital Marketing, video marketing is time efficient and cost effective because uploading a promotional video to websites is fairly easy and inexpensive today.

Traditionally, video marketing was mostly used by big companies for television advertisements. But by taking advantage of the Internet, and the many free and low-cost video marketing tools, smaller businesses can now launch affordable video marketing campaigns.

Depending on your marketing objectives you probably already have the tools to do video marketing. Most smartphones now take high-quality videos. If you have Microsoft Office you probably have Windows Movie Maker. Many social media sites offer some option to upload videos. You don’t need a Hollywood budget to test the waters of video marketing.

A video is an exciting marketing tool which can be used to promote, educate and entertain your target audience. It will encourage an emotional response and increase engagement from viewers.

You don’t have to be a large company to take advantage of the benefits video marketing. If you’re operating as a restaurant owner, real estate agent, chiropractor or a small company offering business to business services you should consider adding videos to your marketing mix.

If you would like to discover more on how you can use videos in your marketing, give me a call for free 30-minute coaching session. (204) 783-6342

Author: Kevin Toney is “The Marketing Coach”. Kevin coaches small business owners and sales professionals on how to find and attract new customers, increase repeat business and generate a steady flow of referrals. Call 204-783-6342 for a FREE 30- minute over the phone Coaching Session. Get a Free Expert Marketing Assessment, go here for details:

These days, it’s not enough just to have a well-designed, easy to navigate website. There’s a lot of competition out there, and if you want to stay relevant with today’s finicky tech-based consumer market, you must find a way to stand out on the crowd. Fortunately, if you are committed to broadening your web horizons and packing a real punch with your business website, there are some straight-forward things you can do to give yourself a hip edge. Here are three tips to give your website the “cool” factor:
A – Z index. Navigation is arguably one of the most important factors influencing your site’s success, and for that reason, you should always be on the lookout for cool new navigation features you can add to your site. One such feature that is really catching on when it comes to site navigation is the A – Z index, which is exactly what it sounds like: a way for your visitors to easily find things on your site simply by clicking the corresponding letter of the alphabet (or number).

Image galleries. Gone are the days when simple graphics could attract major attention and cause some audience “oohs and ahs.” Now there are a number of sleek ways you can incorporate a variety of images into a single web page in order to get the most bang for your buck. Consider a sliding image gallery that allows users to view new images by simply clicking a left or right (or up or down) arrow, or a neat tiled image gallery with a hover-box preview feature that allows users to simply hover over any single image to enlarge it. A variety of image galleries can be inserted into your site via a CSS stylesheet, or by way of plug-ins (if you use a site-building platform like WordPress).

Alert box. As previously mentioned, navigation is tantamount to the success of any website. One way you can help your visitors navigate through the information on your pages is to organize your content so that the order of importance is very clear. An alert box is a cool, eye-pleasing way to draw a visitor’s attention to content that is most pertinent.

Our team of web developers can develop your site for you. You get great service at very affordable prices. We won’t just build your site and send you on your way, we’ll be here to help coach you on how to use your site grow your business. Call Kevin for more details (204) 783-6342

3 Tips to Grow Your Social Media Followers

If you run a small business, you probably already know how important social media can be in promoting your business. Setting up a social media marketing strategy can be frustrated because there are so many social networks to choose from and ways to gain followers. We have gathered a few tips to help you build a loyal social media audience.

1. Use Keywords

No matter what social media site, whether Google+, Twitter, Facebook, or Tumblr, using keywords is vital to increase your followers. For most of these sites, hashtags work best, especially if you have your social media accounts connected with one another. This allows you to post something to all of your social media sites without having to do it physically.

Using keywords in your profile can help you attract people who are interested in what you have to offer. If they like what they see on your profile, they are likely to become an on-going follower.

2. Comment Wisely

Customers and clients love hearing from the small businesses they follow. By commenting on posts related to your business, you can get people interested in your business. You do have to remember to comment wisely, however, so that it does not feel like spam. You should also consider following people back if they start following your business on any social sites. People are much more likely to purchase from a business with which they are “friends” than one that is not on any social media sites.

3. Post Regularly

People want to hear from your business. The more they engage with you, the more likely they are to become customers or clients, so be sure to post regularly on social media sites.

Try to be as consistent as possible by posting special offers, giving tips, adding pictures, polls, or anything else you want without overwhelming your followers. Look at which posts get the most attention to see what your followers are interested in seeing. This will not only allow you to provide content in the future that is relevant, but it will also give you a good idea of the demographic engaging with your business.

Depending on how you do social media marketing, it can have a positive effect on your bottom line if you’re a small business owner. By keeping up with trends and ensuring that your content is what your followers are interested in, you will start seeing an increase in the people that engage with your content. This social interaction could ultimately lead to new prospects and customers for your small business.

Why Should Small Business Owners Hire Experts?

Short answer; most small business owners don’t know what they don’t know and they never seem to have the time to learn and implement what they need to do.

Despite all the free information that is available to small business owners, I recently read that 80% of all small businesses fail within 5 years. Why is that?

According to Michael Gerber, author of the E-Myth, most businesses are started by TECHNICIANS. People who have the skills to perform a specific task. They assume that because they have been doing that task for many years they will automatically know how to start and grow a thriving business.

This is a false assumption that leads to the high failure rate for business start-ups. Just because you’ve been a plumber for 10 years doesn’t mean you know how to run a plumbing business.

Are The Technical Skills You Have Enough To Start And Grow A Business?

So you worked in the IT department for a big firm for 20 years, does that mean you have the skills and knowledge to start and grow your own IT company? All the research says no.

Small business owners tend to wear many hats; they are the marketing department, the sales force and the bookkeeper. None of these important areas are usually part of their technical skills, so they end up doing them very poorly.

Do they teach a lot about marketing and sales in plumbing or IT school? How many hours of training on bookkeeping do doctors get in med school?

Business owners don’t or can’t find the time to learn and implement the things they need to make their businesses a remarkable success.

Hiring  EXPERTS will give them the best chance of succeeding beyond 5 years. Experts spend years developing their expertise, reading book/articles/magazines, taking courses, attending seminars and workshops, watching videos and listening to podcasts.

The best experts tend to be life-long learners and students of their specialized area. Partnering with an expert allows business owners to get access to a wealth of information, skills and resources without having to spend hours, even years trying to learn and implement things on their own. You can look at it as a short-cut to acquiring a massive amount of skills and knowledge.

Hiring an expert gives business owners the freedom to do the aspects of their business that they are passionate about. It lets them spend most of their time on the things they love to do; usually the daily technical part of their business.

Experts will strengthen your weaknesses, provide you with insights into things you would have never thought of and give you the best chance to succeed. The bottom-line is, no matter how smart or motivated you are, you can’t know everything or do everything for yourself.  Trying to do everything on your own will surely limit your success.

To get a FREE EXPERT Marketing Assessment go here for details:


Is Email Marketing Still Effective?

Email Marketing vs. Social Media Marketing.


smal business marketing - email marketingShort answer, YES! It’s understandable why so many businesses and sales professionals are spending so much money and efforts on Social Media Marketing; there are many benefits.

However, all the empirical data I found during my research indicates that Email marketing can be more effective than social media marketing depending on your social media objectives. Email is still a more effective sales and communications channel than social networking sites.

Facebook’s organic (free) is averaging around 6%.  The average “click through” rate for ads is about 0.119%. Linked news-feed ads average around .3% “click through” rate.

Twitter ads “click through” rate is about 1.64%. The more followers you have, the fewer clicks you’ll probably get on your tweets.

According to Get Response, the average open rate for email in all industries is between 15-21%. And the average “click through” rate is around 3.57%.

In these cases, email marketing has the clear advantage, but depending on what your marketing objectives are, social media could be a better option. The bottom-line is, think strategically, don’t just jump into any marketing activities without strategic planning.

This is a general lay of the land.

Small Business Marketing Email Marketing vs. Social Media Marketing

Sources: Wordstream, Social@Ogilvy Signupto, QUORA

Author: Kevin Toney is “The Marketing Coach”. Kevin coaches small business owners and sales professionals on how to find and attract new customers, increase repeat business and generate a steady flow of referrals. Call 204-783-6342 for a FREE 30 minute over the phone Coaching Session. Get a Free Marketing Assessment here:

Do You Know The “Life Time Value” of Your Customers?

What is one of your customers worth to you over a three year period?

I was watching one of those Court TV shows; the judge was dealing with a bakery and a customer that had been doing business with the bakery for 30 years.

The customer ordered  two cakes for a total of $800.00 for a special occasion. The bakery messed up the order on both cakes. The cakes looked nothing like what the customer ordered. There was no one at the bakery to fix the cakes and her event was in two hours so the customer took the cakes and consumed them at her event.

The customer went back a few days later to ask for a full refund. The bakery owner offered her a $100 gift card. The customer insisted on a full refund, the owner refused. His reasoning: “I don’t want to give anything away, even to long-term customers”. The customer took him to court.

The customer told the owner that she will never do business with him ever again.

If the bakery owner understood the concept of “LIFE-TIME VALUE OF A CUSTOMER” he would have refunded her the $800.  I don’t know what the profit margin is on cakes, but lets say his cost was $400.00. Profit $400.00.

That customer had spent thousands of dollars over a 30 year period at his bakery.  The bakery owners gave up thousands of dollars in future sales because he was very short sighted. He did not do the simple math. Invest $400 in retaining a customer and get thousands of dollars back in sales. When you look at it this way, it’s easy to see he did not handle the situation correctly.

The judge awarded the customer $400.00, but from a business perspective, that’s irrelevant.

When dealing with your customers do you consider the “LIFE-TIME VALUE OF YOUR CUSTOMERS”?  Remember the quote: “What gets measured gets managed.”  Have you measured the “LIFE-TIME VALUE OF YOUR CUSTOMERS”? Knowing this number could help you get a fresh, new perspective on how to manage your customers.

How would you have handled this situation? Tweet me @dMarketingCoach.

Author: Kevin Toney is “The Marketing Coach”. Kevin coaches small business owners and sales professionals on how to find and attract new customers, increase repeat business and generate a steady flow of referrals. Call 204-783-6342 for a FREE 30 minute over the phone Coaching Session.